Fair Trade
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Damaged Goods Policy
OOPS, damaged goods!

 It is always our intention to get you your products in good order, but accidents do happen.

In the interests of reducing waste, if we can fix your product easily and for a reasonable cost, we'll pay for that and avoid extra shipping back and forth. Please email us a picture of the damage, and we can discuss the options.

Not fixable? We will replace it, send you a refund, or give you a credit.  And if it's our error, we'll also pay the shipping to get a replacement to you as soon as possible.



Go back to our main Shipping Details page.

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