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We Ship All Over the World!

We have recently updated our Canada/US and international shipping rates, as well as this page!
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Click the links to see the shipping rates for each region:

WESTERN CANADA
BC, AB, MB, SK
UNITED STATES
inc'l Hawaii & Alaska
EASTERN & NORTHERN CANADA
ON, QB, NB, NS, PEI, NL, YT, NW, NU
ELSEWHERE
IN THE WORLD

 

Here's the link to our Returns and exchanges page and here's what happens if your goods arrive damaged. We try to give you the best shipping experience possible, no matter where you're located! Each of our shipping details pages has comments from customers in those regions. 


Shipping Details

How long will it take?

Fast or slow. Our shipping and handling rates above are based on regular mail service, which can often be painfully slow overseas. (We love Canada for many reasons, the speed of its postal service NOT being one them.) You may want to chooser a faster shipping method; if so, talk to us, we'll work with you to make it as affordable as possible.

Other than specially marked items, you should receive your package within 10 days, often sooner.

We will send it through Canada Post. Please note that it could take up to 14 days to receive your package, more for international packages.

International customers may face import duty charges upon delivery. Customs import regulations and fees vary from country to country and can be dependent on type of product and country of origin.

What customers have said:

"My package arrived today! I wasn't expecting it for at least a week but to have it mailed on a Friday and recieve it on a Monday is amazing!! Especially taking into consideration that I live in the middle of nowhere.
Everything is beautiful as always with your store, this was my first online order and although it’s not quite the same as trying on everything in store and getting the girls' opinions, I will still be a diehard Still Eagle customer. Thank you so much for all your help, I just had to let you know what a great experience this was."

             - from Entwistle, Alberta on July 15, 2013

Special requests

If you have a special shipping request or need something shipped express, please include a note with your order and we will try to accomodate.

Shipping charges on special items

A small number of our heavy and unusual items are exempt from these shipping rates: baskets, very large quantities of rope and twine, and sheepskins for example. These are a tiny fraction of our many products and for those, we'll calculate actual shipping rates and send you a separate PayPal request for the shipping charges.